Amenities & Facilities
property Amenities
Extensive amenities and rooms designed to keep guests engaged on-site.
- Water Park and Outdoor Pools
The resort features a large outdoor pool complex and water park with slides and family-friendly zones, forming the centerpiece of daytime activity.
- Spa and Wellness
A full-service spa offers treatments and wellness services, complemented by a modern fitness center.
- Dining and Lounges
Multiple on-site restaurants, bars, and lounges provide varied dining experiences without leaving the property.
- Convention and Event Facilities
Gaylord Palms includes expansive convention and meeting spaces, supporting large-scale events, conferences, and exhibitions.
- Parking and Connectivity
Self-parking and valet parking options are available. Complimentary Wi-Fi is provided throughout guest rooms and public areas.
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Top Highlights
Front desk [24-hour]
Great food & dining
Great Swimming pool
Located in heart of Kissimmee
Activities
yoga room
Fitness center
Entertainment services
Game Room
Business Facilities
Meeting/Banquet Facilities
Cleanliness & disinfection
Staff trained in safety protocol
Professional cleaning services
Daily disinfection
Protective screen or physical barriers in appropriate areas
Staff follow all safety protocols as directed by local authorities
Contactless check-in/out
Physical/social distancing guidelines
Hygiene certification
Shared stationery such as printed menus, magazines, pens, and paper removed
Free face masks
Hand sanitizer in guest accommodation and key areas
Entertainment & Family Services
Babysitting/Child Services
Kids' pool
Food & Drink
Happy Hour
Coffee shop
vending machine
Restaurant(s)
Alternative meal arrangement
Poolside bar
Individually-wrapped food options
Food delivery
Bar
General
Heating in public area
Non-smoking property
Express Check-In/Check-Out
Electronic room key
Air conditioning in public area
Non-Smoking Rooms Available
24-Hour Front Desk
Kid-friendly dinning
Main entrance
Elevator
Languages Spoken
Spanish
English
Media & Technology
Internet access
Internet access (charges may apply)
Mobile app for room service
Wi-Fi available in public areas (charges may apply)
TV & Movies/Shows
Miscellaneous
Closed-caption TV
Flashing door knocker available
TTY/TDD compatibility available
Self-closing doors available
Lowered night guard on doors available
Accessible concierge desk
Accessible route to business center
Accessibility meeting spaces available
Accessible route to the registration desk available
Accessible rooms through interior corridor available
Accessible shower available
Accessible toilet
Facilities for disabled guests available
Hearing accessible room and/or kit available
Lowered electrical outlets available
Audible alarm
Accessible route to guest rooms
Lever handles on door available
Accessible entrance to swimming pool
Accessible vanities available
Non-slip grab bar available
Accessible rooms with 32-inch wide door opening available
Accessible bathtub available
Accessible parking
Self-operating lift to hotel swimming pools
Lowered view port in doors available
On-site accessible restaurants/lounges
Lowered deadbolt on doors available
Accessible route to spa
Accessible registration desk available
Assistive listening devices provided for meetings available
Visual alarms
Accessible route to fitness center
Mobility accessibility available
Outdoors
Golf Course
Outdoor recreational features
Garden
Pool and Spa
indoor pool
Spa/sauna
outdoor pool
Water park
Hot tub/Whirlpool
Room Facilities
Safety Deposit Box
Refrigerator
Family Rooms
Ironing amenities
alarm clock
Fireplace
Separate shower/bathtub
Kitchen
Room Service
Hair dryer
Room service available
Complimentary drinking water
Shared kitchen
telephone
Smoke alarms
Toiletries provided
Air Conditioning
balcony/terrace
Coffee/tea maker
Cleaning products available
fan
kitchenware
Safety & security
24-hour security
View port in door available
Safety chain and/or latch on doors available
Deadbolt on doors available
Safety features
Temperature check for guests and staff
Services & Extras
Guests can opt-out of daily cleaning service
gift/souvenir shop
Cashless payment available
Laundry services
Ticket services
ATM or cash withdraw on site
Luggage storage & lockers
Invoices
Tour services
Concierge services
Desk/workspace available
Doorman
Daily Housekeeping
Spa services
Hair/Beauty Salon
Convenience Store
Massage services
Currency exchange service
Designated Smoking Area
Shops on site
Transportation
Parking available (charges may apply)
On-site parking
Valet parking (charges may apply)
Car rental available
Parking Available
Shuttle service (charges may apply)
Airport shuttle (charges may apply)